Nicholas Kralev recently had an interesting interview with Alec Ross, the former senior advisor for innovation at the State Department under Secretary Clinton. The entire interview is worth watching (as are the other interviews by Nicholas), but in particular I’d suggest skipping to around the 5:14 mark.
I also highly recommend Kralev’s book America’s Other Army: The U.S. Foreign Service and 21st Century Diplomacy
Innovation at the State Department – or the U.S. government in general – is always a hot topic. Typically, the government has lagged behind in adopting new technology. I think many elements of State are trying to counter this, but it is still a tug-of-war between the new and the old and security versus innovation.